The CCM Engine™
GP Owners: Add $53K+ per GP in CCM billings from existing patients by installing a system that shifts chronic care from reactive to proactive
Your CCM keeps slipping through the gaps because it isn’t built into your day
When chronic care depends on what comes up during appointments, planned follow-up gets missed, care stays reactive, and CCM billings stay inconsistent.
GPs are buried in reactive care
Urgent appointments fill the diary, while higher-value planned care keeps getting pushed aside.
Nurses are busy with the wrong work
Booking, chasing and admin take up time that could support planned chronic care.
One “no” ends the conversation
If a patient declines, there's no clear process to explain the care, address concerns or follow up later.
Billing uncertainty slows things down
When GPs aren’t confident about CCM requirements, Medicare compliance or what they can bill, planned care happens inconsistently or not at all
Same team. Same hours.
How Dr S & Dr P Grew Practice Revenue By 20%
They started with one dedicated rebooker at the front desk.
Then spent nine months training and repeating the process until the whole front desk could confidently rebook chronic-condition patients.
The system kept working when one person left.
It kept working when the owners weren't there.
A clear CCM plan for your Practice, built from your own numbers.
Where the biggest CCM opportunity is sitting inside your existing patient base.
Which patients to focus on first and what that opportunity could be worth.
What needs to change in the appointment book so high-value planned care happens first.
Clearer roles for admin, nurses and GPs so the system doesn't keep falling back on you.
Build MBS compliant systems so what you bill cannot be taken away
Bring your current over-75 patient numbers or recent health assessment activity if you have them. If not, you can still follow the whole workshop.
Three simple moves to build your CCM Engine™
A clear pathway for getting more high-value planned care happening consistently across your Practice.
See the opportunity already sitting inside your Practice.
Identify your over-75 patient cohort, establish your current baseline and put a real number on what's being missed.
You'll know exactly where to start.
Build the appointment book in reverse.
Put high-value planned care in first, then let reactive work fill around it.
And make sure the clinical workflow is practical, so nurses aren't turning every CCM patient into an hour-long appointment.
Keep the right patients moving.
Build the rebooking and follow-up rhythm that moves patients from health assessment to CCM, reviews and their next planned appointment.
The Practice organises the patients, not the patients organising the Practice.
Here's what we keep hearing from Practice Owners
We started looking at CCM properly
“Then everyone got busy again and it just fizzled out.”
My team says patients don't want it
“Someone says no once and suddenly we decide nobody wants to come in.”
It still ends up coming back to me
“There are so many moving parts, I don't even know where to start fixing it.”
Nobody has shown you how to build the engine. Until now.
Included with your registration
The $1,200 Patient Calculator
See what one properly managed patient journey can be worth across the year and what that could mean across your Practice.
Patient Booking Scripts
Give your admin team clearer language for inviting eligible patients in and handling the conversations that often stop after the first “no”.
Full Workshop Recording
Rewatch the session anytime or share it with your Practice Manager or leadership team.
Ready to build your CCM Engine™?
Save My Spot
Dr Sachin Patel
Sachin has spent more than a decade building GP businesses and 10 years coaching GP Practice Owners.
He has started, grown and exited multiple General Practice businesses, including multi-site General Practice, Telehealth and Australia's largest Aged Care General Practice.
In 2018, he co-founded Scale My Clinic to help GP Practice Owners build successful Practices they're proud to own, with strong teams, healthy profits and more freedom.
Hear from Practice Owners who've been through it
Real changes inside real Practices
We moved health assessment booking from the nurses to reception. We went from 20 to 63 a month, and revenue from that work went from about $7K to $15K.
We lost two registrars and had no replacements lined up. Our health assessments went from 3-4 a week to 8-10, chronic disease items jumped from around 20 to 52 a week, and our revenue still held.
Results that speak for themselves
FAQs
Is this for private and mixed-billing Practices?
Yes.
This workshop is designed for private and mixed-billing GP Practice Owners who want more planned, high-value CCM work happening consistently across their Practice.
Is this just about over-75 health assessments?
That's where we'll start because it gives you a clear, practical cohort with plenty of opportunity.
The bigger goal is to build a repeatable CCM system your Practice can use beyond that first group.
What if we're already doing CCM?
Good.
This isn't about ripping everything up and starting again.
It's about finding the gaps, tightening the workflow and getting more of the opportunity happening consistently.
What if my team keeps saying patients don't want to come in?
That's one of the exact problems we'll tackle.
Often it isn't simply that the patient “doesn't want it”.
It's who is asking, how they're asking and whether there's a proper booking process behind the conversation.
What if my nurses are already flat-out?
Then they shouldn't be spending valuable clinical time chasing their own bookings.
We'll show you how to put the booking work with admin so nurses can focus on delivering the care.
What if my GPs are nervous about CCM billing?
We'll cover how to create more clarity and confidence around the process so uncertainty and concerns around overservicing don't stop the right work happening.
How quickly can we start implementing this?
Immediately.
You'll leave knowing where to start, which patients to focus on first and what your team needs to do next.
Can my Practice Manager or leadership team attend?
Yes.
If they're involved in making the system work, having them understand the plan will make implementation much easier.
What if I can't attend live?
You'll receive the full workshop recording so you can watch it later or revisit it with your team.
Your patients are already there.
Learn how to build the engine that gives them better care, gets more high-value work happening consistently, and creates a calmer, more productive Practice.
Save My Spot